Suite Engine’s CSM for BigCommerce Achieves Official Marketplace Listing
Integration connects 130,000+ BigCommerce merchants to Microsoft Dynamics 365 Business Central
Raleigh, N.C. – February 5, 2025 – Suite Engine, a developer of industry-specific software for Microsoft Dynamics 365 Business Central, announced today that its Channel Sales Manager (CSM) for BigCommerce has earned official listing status on the BigCommerce App Marketplace. The recognition follows a rigorous technical evaluation by BigCommerce, validating CSM’s ability to deliver real-time eCommerce-ERP integration for growing merchants.
Native BigCommerce Business Central Integration Eliminates Manual Data Entry
CSM for BigCommerce is part of Suite Engine’s portfolio of six eCommerce connectors—Amazon, BigCommerce, Magento/Adobe Commerce, Shopify, Walmart, and WooCommerce—providing a unified solution for merchants selling across multiple channels. The integration eliminates manual data entry between BigCommerce stores and Business Central, automatically synchronizing orders, inventory, customer information, and product catalogs in real time.
“BigCommerce merchants need reliable connections to their back-office systems that don’t break when order volumes spike or product catalogs expand,” said Stacy Dose, Channel Growth & Development Manager at Suite Engine. “Earning official marketplace status means BigCommerce has validated our technical approach, security standards, and merchant support capabilities. For businesses running on Business Central, this gives them confidence they’re implementing a thoroughly vetted solution.”
Earning official marketplace status means BigCommerce has validated our technical approach, security standards, and merchant support capabilities.
~ Stacy Dose | Channel Growth & Development Manager, Suite Engine
BigCommerce Marketplace Validation and the Cost of Manual Processes
The BigCommerce App Marketplace serves more than 130,000 merchants operating in 150+ countries (BigCommerce Investor Relations, 2025). Official marketplace listing requires apps to meet BigCommerce’s technical and operational standards, including OAuth implementation, HTTPS-only callbacks, and support for multi-user environments.
Manual eCommerce-ERP processes carry significant hidden costs. According to APQC benchmarks, manual data entry produces error rates between 1-3%, with each mistake costing $50-$150 to correct (Conexiom, 2025). Beyond direct error correction, inventory distortion from disconnected systems drains $1.7 trillion annually from the global retail sector—representing 6.5% of retail sales (IHL Group, 2025).
Built Within Business Central, Not External Middleware
CSM addresses these challenges through native integration built within Business Central rather than external middleware platforms. The solution handles inventory synchronization, order management, customer data, product catalogs, and multi-channel fulfillment from a single interface. Businesses operating across multiple sales channels can manage Amazon, BigCommerce, Shopify, Walmart, WooCommerce, and Magento/Adobe Commerce stores through one unified connection to their ERP system.
“We designed CSM to understand how eCommerce platforms actually work, not just move data between fields,” said Carlos Yuwono, CSM Developer at Suite Engine. “The BigCommerce marketplace evaluation process pushed us to prove our integration performs reliably under real merchant conditions—high transaction volumes, complex product catalogs, and the multi-store scenarios growing businesses face.”
We designed CSM to understand how eCommerce platforms actually work, not just move data between fields.
~ Carlos Yuwono | CSM Developer, Suite Engine
Recent Enhancements Support B2B and B2C BigCommerce Merchants
Recent enhancements to CSM for BigCommerce include B2B module support for company-level ordering, gift certificate and store credit payment handling, and bi-directional refund capabilities. The solution supports both B2C and B2B selling models, enabling wholesalers and distributors to serve retail and commercial customers through the same platform.
BigCommerce Platform Continues Enterprise Growth
BigCommerce continues expanding its enterprise presence, reporting 5,884 enterprise accounts as of December 31, 2024 (BigCommerce Investor Relations, 2025). The platform achieved 26% GMV growth during Cyber Week 2024—more than four times the 6% industry average—while maintaining 100% uptime for the 11th consecutive year.
Availability and Implementation
CSM for BigCommerce is available on the BigCommerce App Marketplace and Microsoft AppSource. Businesses can request demonstrations and implementation consultations through Suite Engine’s website or certified Business Central partners.
For more information:
- Visit the CSM for BigCommerce main page.
- See it for yourself! Download CSM for BigCommerce on Microsoft AppSource.
- See a list of all of our eCommerce integrations for Business Central.
About Suite Engine
Suite Engine develops industry-specific software solutions for Microsoft Dynamics 365 Business Central, serving equipment dealers, residential construction companies, and eCommerce businesses worldwide. The company’s product portfolio includes RPM, HomeBuilder, Channel Sales Manager (CSM), Channel Payments Manager (CPM), Retainage, and API Engine. Suite Engine maintains 20+ applications on Microsoft AppSource. For more information, visit www.suiteengine.com.
EDITOR’S NOTES
Key Statistics Referenced
BigCommerce Platform:
- 130,000+ merchants in 150+ countries (BigCommerce Investor Relations, February 2025)
- 5,884 enterprise accounts (BigCommerce Investor Relations, February 2025)
- 26% Cyber Week 2024 GMV growth vs. 6% industry average (BigCommerce Investor Relations, February 2025)
- 100% uptime for 11th consecutive year (BigCommerce Investor Relations, February 2025)
Manual Data Entry Costs:
- Error rates: 1-3% according to APQC benchmarks (Conexiom, 2025)
- Cost per error: $50-$150 (Conexiom, 2025)
- Global inventory distortion loss: $1.7 trillion annually, representing 6.5% of retail sales (IHL Group, 2025)
Related Resources
- CSM for BigCommerce landing page
- All CSM integrations on Microsoft AppSource
- Suite Engine partner ecosystem
- CSM for BigCommerce Help Documentation
