Channel Sales Manager (CSM)

CSM is an eCommerce connector built within Microsoft Dynamics 365 Business Central
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CSM is an eCommerce connector for Microsoft Dynamics 365 Business Central.

It connects multiple sales platforms, giving you centralized management of everything important to you. Workflow automation, inventory tracking, and complete sales order visibility will help you get to what matters most—faster processes, fewer errors, and happier customers.
CSM currently supports these eCommerce platforms within Business Central:
AMAZON | BIGCOMMERCE | MAGENTO / ADOBE | SHOPIFY | WALMART | WOOCOMMERCE

Microsoft Dynamics 365 Business Central Connector CSM

Available CSM Integrations

Learn more about Amazon for Business Central.

LEARN MORE

Learn more about Magento (an Adobe Company) for Business Central.

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Learn more about Shopify for Business Central.

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Learn more about WooCommerce for Business Central.

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Learn more about BigCommerce for Business Central.

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Learn more about Walmart for Business Central.

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Features and Functionality

Orders

  • New Orders
  • Returns
  • Order Changes
  • Cancellations
  • Shipping Notification

Listings

  • Descriptions
  • Pictures
  • Pricing
  • Availability
  • Categorization

Financial

  • Fees
  • Cash Flow
  • Pricing
  • Reconciliation

FBA Management

  • Managed Inventory
  • Replenishment
  • Transfers
  • Availability
  • 3PL Shipping

Try CSM Free Today

Get it from AppSource - Business Central Apps on Microsoft AppSource
CSM Delivery

The only complete eCommerce connector for Business Central designed for multiple platforms!

Tired of multiple reports and disparate systems that only show a piece of the puzzle? Get a complete view of your eCommerce orders, listings, inventory, and payments in one place!

CSM is a fully integrated management tool to connect your sales platform (Amazon, Magento, Shopify, and a growing list of platforms) with Dynamics 365 Business Central.

REQUEST A CSM DEMO

See For Yourself

We’re happy to give you a personalized demo of CSM, tailored to you! Let us know what sales platform you’re using and we’ll be in touch soon.

The multi-channel eCommerce connector built within Microsoft Dynamics 365 Business Central.

CSM currently supports these eCommerce platforms within Business Central:
AMAZON | BIGCOMMERCE | MAGENTO / ADOBE | SHOPIFY | WALMART | WOOCOMMERCE

REQUEST A DEMO OF CSM

Don’t see your current channel or marketplace?
Talk to us about any eCommerce platform you’d like to connect to Business Central.

CSM Core

$250/mo
GET FREE TRIAL

$250 USD | $335 CAD | 225 EUR | 185 GPB
Per Month

Get USD/CAD Price Sheet Details
Get EUR/GBP Price Sheet Details

*Only one purchase of CSM Core is required for use with CSM for Amazon, Magento, Shopify, Walmart, WooCommerce, & BigCommerce

Order Management

$225/mo
GET FREE TRIAL

$225 USD | $300 CAD | 200 EUR | 165 GBP
Per Month

Get USD/CAD Price Sheet Details
Get EUR/GBP Price Sheet Details

*CSM Core is required. The bundled price of CSM Core + Order Management is $475 USD/mo, and applies to Amazon, Magento, Shopify, Walmart, WooCommerce, & BigCommerce.

Listing Management

$225/mo
GET FREE TRIAL

$225 USD | $300 CAD | 200 EUR | 165 GBP
Per Month

Get USD/CAD Price Sheet Details
Get EUR/GBP Price Sheet Details

*Optional; Requires CSM Order Management; For use with Shopify, Magento, BigCommerce,
and WooCommerce only.

Financial Management for Amazon

$200/mo
GET FREE TRIAL

$200 USD | $270 CAD | 180 EUR | 150 GBP
Per Month

Get USD/CAD Price Sheet Details
Get EUR/GBP Price Sheet Details

*Optional; Requires CSM Order Management

Listing Management for Amazon

$200/mo
GET FREE TRIAL

$200 USD | $270 CAD | 180 EUR | 150 GBP
Per Month

Get USD/CAD Price Sheet Details
Get EUR/GBP Price Sheet Details

*Optional; Requires CSM Order Management

B2B for BigCommerce

$50/mo
GET FREE TRIAL

$50 USD | $70 CAD | 45 EUR | 35 GBP
Per Month

Get USD/CAD Price Sheet Details
Get EUR/GBP Price Sheet Details

*Optional; Requires CSM Order Management

Learn More

CSM Help Doc

Get complete Setup Instructions and Help Documentation on our Help Page.

VISIT THE HELP DOCUMENTATION PAGE

Client Case Study

Suite Engine drives eCommerce insight and visibility for the US’ oldest Fair Trade Organization.

DOWNLOAD TEN THOUSAND VILLAGES SUCCESS STORY

CSM Demo Video

Channel Sales Manager (CSM) sets you up for the future of eCommerce. Watch Now.

WATCH THE CSM DEMO VIDEO

More from our Blog

eCommerce Solution Comparison 2026 September 25, 2026 READ MORE CPM Earns Best Dynamics Payment Tool June 25, 2026 READ MORE CPM for Stripe on Stripe App Marketplace June 24, 2026 READ MORE How to Evaluate Payment Apps for Business Central June 11, 2026 READ MORE Choosing the Right Payment Solution June 1, 2026 READ MORE Amazon FBA ERP Integration for Business Central May 12, 2026 READ MORE Payment Barriers Holding Back Your eCommerce Growth May 7, 2026 READ MORE Does Your Payment Processing Feel Broken April 13, 2026 READ MORE Automate Payment Processing and Reconciliation March 11, 2026 READ MORE Multi-Channel Inventory Management March 5, 2026 READ MORE Multi-Channel eCommerce Order Management in Business Central February 18, 2026 READ MORE CSM for BigCommerce On BigCommerce Marketplace February 5, 2026 READ MORE The Secret Life of eCommerce Orders and Inventory February 3, 2026 READ MORE What An eCommerce Business Really Gains from ERP Integration January 20, 2026 READ MORE Channel Sales Manager for Walmart | Now Available April 18, 2025 READ MORE Financial Management | CSM for Amazon April 8, 2025 READ MORE Multi-Channel Fulfillment with Amazon April 8, 2025 READ MORE Subscription Management - CPM for Stripe Video January 8, 2025 READ MORE Updating Obsolete CSM Listing Types for Variants December 5, 2024 READ MORE New B2B Features in CSM for BigCommerce November 19, 2024 READ MORE CSM How-To Playlist October 4, 2024 READ MORE A Demo of Channel Sales Manager - Video March 27, 2024 READ MORE CSM Core Refactored March 6, 2024 READ MORE Creating CSM Listings from the Item Card - Video February 19, 2024 READ MORE Calculate and Send Item Availability - CSM Video February 19, 2024 READ MORE Bi-Directional Refunds and Returns Support January 30, 2024 READ MORE Refund Retrieval in CSM for BigCommerce October 2, 2023 READ MORE Full Return Support Added August 3, 2023 READ MORE Enabling Refund Processing - WooCommerce June 13, 2023 READ MORE Orders by Modified Date - WooCommerce June 12, 2023 READ MORE

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Frequently Asked Questions About CSM

Who Is CSM Designed For?

CSM is designed for any Microsoft Dynamics 365 Business Central user who sells through an eCommerce platform and wants integrated systems.

Which eCommerce Channels Does CSM Integrate With?

CSM integrates with Amazon, Shopify, Walmart, BigCommerce, WooCommerce, and Magento/Adobe. Walmart currently supports order management only.

What Is CSM’s Pricing Model?

CSM is a monthly subscription. See the CSM pricing table for details.

How Long Does It Take to Implement CSM?

Implementation can take as little as a few months, depending on complexity and schedules.

Who Implements CSM, and Is There an Additional Fee?

CSM is designed for self-implementation, with documentation to guide you. If you’d prefer help, Suite Engine offers implementation services for a fee.

Who Provides Support for CSM?

Suite Engine supports CSM directly. Submit a request through the Suite Engine support page.

Does Suite Engine Offer Custom Development for CSM?

Yes. Suite Engine works with you and your Microsoft partner to meet your custom needs.

How Does CSM Integrate With Business Central?

CSM is built within Business Central and connects to each sales channel through that channel’s API. There is no separate middleware layer between your channels and Business Central.

What Other Suite Engine Apps Work With Business Central?

Suite Engine also offers CPM for payments within Business Central, Retainage for payables and receivables tracking, and API Engine for integrations. Industry solutions are available for equipment dealers (RPM) and production home builders (HomeBuilder). All apps are available on Microsoft AppSource.