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New Trends in the Material Handling Industry

How to Ride the Waves of Change

Feeling like you’re constantly playing catch-up after weathering the pandemic wave? And now you barely have time to catch the next wave? You’re not alone.

The material handling industry is grappling with new business trends brought about by shifts in the market: uncertain economic climate, demand for automation, labor shortages, and cyber threats. These trends can leave even the most seasoned dealerships feeling like they’re treading water, let alone riding the waves of change.

And that’s precisely where the first shift in mindset needs to occur. Rather than feeling alone in facing these trends, it’s time to embrace the assistance of industry experts like MHEDA and specialized technology partners to navigate them and achieve the best outcome for your organization.

Suite Engine: Your Technology Partner in Navigating the Waves

With over 20 years of experience serving the equipment industry backed by the Microsoft Dynamics tech stack, Suite Engine understands the unique challenges confronting material handling organizations. That’s why we offer a comprehensive suite of solutions to help you not just ride the waves but thrive in the new normal.

Here’s how Suite Engine’s RPM Dealer Management System (DMS) can assist you in conquering the top four waves most pressing in 2024:

  1. Economic Uncertainty Wave

Brian Beaulieu, CEO and Chief Economist of ITR Economics™, in a recent article featured in the MHEDA 2024 Economic Forecast, encourages the industry “to not shy away from intimidating words like a recession but instead take control of processes and planning. Beaulieu notes how vital it is for businesses to invest in themselves and their people.”

Think about the long term. Don’t overreact to the short-term.

Brian Beaulieu, CEO and Chief Economist of ITR Economics™

Regardless of the economic climate, investing in modern technology is essential for survival. RPM powered by Microsoft Dynamics 365 Business Central provides the flexibility and scalability you need to adapt to changing market conditions and stay ahead of the curve.

  1. Automation Wave

As stated by MHEDA’s 2024 Chairman of the Board, Van Clarkson, in the MHEDA 2024 Economic Forecast, innovation is a key to success in uncertain times. Leveraging new technologies such as artificial intelligence and automation can enhance operations, customer experience, and revenue.

Material handling is only as effective as the technology it relies upon.

McKinsey & Company


There is no need to keep wasting time on repetitive tasks that don’t generate any ROI. You can automate tasks and processes to keep up with demand. For example, RPM seamlessly integrates with various automation technologies, freeing your staff to focus on higher-value activities.

  1. Labor Shortage Wave

Speaking about freeing up staff time, another pressing challenge is finding and retaining qualified workers. Although the younger generation may not find material handling positions attractive, they are highly drawn to technology. An effective DMS that alleviates workload, eliminates repetitive tasks, and facilitates communication and collaboration within the organization is an appealing value proposition for those looking for a positive work culture.

According to the IT strategy consulting firm Hartman Executive Advisors, implementing technology to automate processes and deploy resources effectively will ease the labor crunch and improve performance in a downturn.

  1. Cyber Security Wave

Cybersecurity threats proliferate with the increasing reliance on technology, posing significant risks to organizations. You are only as strong as your weakest link, so if your DMS is not fully secured, you are putting your valuable data at risk. That’s why we continue to partner with Microsoft, the leading ERP provider that ensures robust security protocols, safeguarding your valuable data.

DMS Woman Holding Laptop

Navigate the Evolving Material Handling Landscape with Suite Engine

Ready to navigate the evolving landscape with confidence? Visit Suite Engine at Booth #80 at the MHEDA Annual Convention & Exhibitor Showcase. Our team is eager to discuss your specific needs and demonstrate how RPM can help you seize the opportunities of today’s material handling landscape.


Visit us at MHEDA Convention

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