channel sales management

Updating Obsolete CSM Listing Types for Shopify & WooCommerce Variants – This upgrade notification applies to the following Suite Engine extensions: Discovery In a recent review of Channel Sales Manager, Suite Engine discovered what appears to be duplicate Variant options for CSM listings: Upon investigation, it was determined that CSM’s Shopify and WooCommerce extensions added…

New B2B Module Added to CSM for BigCommerce –  With the latest release of CSM for BigCommerce, Suite Engine is excited to announce the launch of a new B2B-oriented module. B2B is rapidly becoming more prevalent within the eCommerce space, and with the introduction of these new features, Business Central users looking to manage their…

Adding Notes and Comments to Sales Orders Watch a quick How-To video of CSM! In this video, you will learn how to add notes and comments to sales orders in Business Central.:     CSM sets you up for success by allowing you to connect to any channel today and tomorrow. We invite you to…

A Demo of Channel Sales Manager Watch a quick demo video of CSM! In this video, you will get a quick but thorough overview of Channel Sales Manager features and functions:     CSM sets you up for success by allowing you to connect to any channel today and tomorrow. We invite you to partner…

CSM Core Refactored With New API Engine Last week, Suite Engine published a new release of Channel Sales Manager (CSM) Core to Microsoft AppSource for download and installation. This release was especially exciting because it has been completely refactored to use Suite Engine’s new, standalone API Engine. The Suite Engine API Engine is a component…

Creating CSM Listings from the Item Card Introducing a “new way” to create a CSM listing – Perfect for high-volume listing creation! In this ‘How-To’ video, you will learn how to create an item from within Business Central and then send that item card information to all of the eCommerce channels you mobilize! Now, you…

Calculate and Send Item Availability from Business Central to eCommerce Platforms In this ‘How-To’ video, you will learn basic calculate and send item management tips. Communicating inventory information to your eCommerce platform can be self-customized to fit your processes. Watch how to set this up: CSM sets you up for success by giving you the…

CSM for BigCommerce Adds Support for Bi-Directional Refunds and Returns With the latest release of the CSM for BigCommerce integration between Microsoft’s Business Central ERP system and the BigCommerce eCommerce platform, Suite Engine is excited to offer complete bi-directional refund and return support. The first half of this functionality was introduced with a previous release…

Refund Retrieval is Now Available with CSM for BigCommerce Suite Engine’s initiative to bring refund capabilities to its supported eCommerce platforms saw the completion of another significant milestone with the publication of a new version of CSM for BigCommerce to Microsoft AppSource this week. This release includes the ability to retrieve refunds from BigCommerce into Business Central. From this…

Full Return Support Added to CSM for WooCommerce With a new release available for download on Microsoft AppSource, CSM for WooCommerce becomes CSM's latest out-of-the-box platform integration to offer full, bidirectional return and refund capabilities. Regardless of a refund's point of origin, CSM for WooCommerce will successfully process the transaction. Return Support Refunds that are initiated on the WooCommerce...

How to Enable Refund Processing Integration: CSM for WooCommerce For businesses utilizing CSM WooCommerce integration with Microsoft Dynamics 365 Business Central, enabling the refund processing functionality requires more than just implementing the GETORDERREFUNDS automation. This blog post will guide you through the steps to populate relevant fields on the sales channel, helping you avoid errors…

Orders by Modified Date – CSM for WooCommerce Introduction CSM for WooCommerce can now retrieve only the orders that have changed since the last API call, simplifying the system, reducing complexity, and improving efficiency. CSM Notifications Upgrade Instructions For those using CSM with an existing Business Central environment and WooCommerce installation, the following changes are…