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Unlinking BC Item Category & CSM Channel Category

Keep Your Item Categories and CSM Channel Categories Separate

You can structure your Business Central item categories differently from how products appear on your online store. This video shows you exactly how to create and manage independent category structures for internal organization versus customer-facing display.

Video Length: 3:24

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What You’ll Learn

You’ll see how to:

  • Create CSM Channel categories that don’t mirror your item categories
  • Set up parent channel categories manually for better customer navigation
  • Link (or keep separate) your internal item codes from channel display names
  • Send your new categories to your online store

Why This Matters

Your internal organization doesn’t always match how customers shop. Maybe you categorize items by vendor or cost internally, but customers want to browse by room type or season. This approach gives you the flexibility to optimize both.

Key Takeaway

Your item category code can stay completely separate from your CSM Parent Channel category. This means you get clean internal reporting while your customers see logical, easy-to-browse categories in your online store.

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