CSM WooCommerce Coupons Discounts

A detailed look at how Channel Sales Manager easily handles orders with simple and complex WooCommerce discount coupon codes in Business Central.

Watch Time: 4:26
Product: Channel Sales Manager (CSM) for WooCommerce

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What You’ll Learn

See how CSM automatically processes WooCommerce coupon codes and creates matching sales orders in Business Central—no manual discount entry required.

Video Overview

WooCommerce discount codes can get complicated fast. You might have fixed amounts, percentages, specific products, or entire orders—sometimes all at once. This video walks you through exactly how CSM handles these variations and ensures your Business Central sales orders match your WooCommerce orders every time.

Key Takeaways

Automatic Discount Processing

CSM reads WooCommerce coupon codes and applies them correctly to your Business Central sales orders. You won’t need to manually enter discounts or worry about matching totals.

Three Discount Scenarios Explained

  1. Fixed Product Discount ($25 off one item)
    The video shows how CSM stores the coupon information in the Order Documents section and applies the $25 line discount to just the eligible product. Tax adjustments calculate automatically.
  2. Percentage Discount on All Items (10% off everything)
    You’ll see how WooCommerce calculates the discount for each line item separately, then CSM transfers those amounts to Business Central. The sales order shows individual line discounts that total to the correct amount.
  3. Multiple Discounts Combined ($25 fixed + 10% off)
    The most complex example demonstrates what happens when a single item qualifies for two different discount codes. CSM processes both and shows you the combined discount amount on each line.

What the Video Demonstrates

  • Where CSM stores coupon code information in the order
  • How discount amounts appear on line items versus order level
  • Why Business Central back-calculates line discount percentages
  • How tax discounts are tracked separately
  • How to verify that sales order totals match channel order totals

Who Should Watch This

You’ll find this helpful if you:

  • Run WooCommerce promotions with multiple discount types
  • Need to understand how discounts flow from WooCommerce to Business Central
  • Want to verify your sales orders are processing discounts correctly
  • Handle complex discount combinations

Learn more about CSM here.

Get the App on Microsoft AppSource today or request a personalized demo here!


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