Setting Up Automated CSM Job Queues
Scheduling CSM automation routines using Business Central job queue entries
Products Covered: CSM (Channel Sales Manager), Amazon integration, Shopify integration, Magento integration
Difficulty Level: Intermediate
Video Duration: Approximately 8-10 minutes
Prerequisites: CSM installed, sales channels configured
Helpful to Know: Basic Business Central navigation, familiarity with your marketplace integrations
What You’ll Learn
You’ll discover how to automate your CSM routines, so they run on a schedule without manual intervention. This video walks through setting up job queue entries and shows you an advanced technique for running different sales channels on separate schedules.
Key Concepts Covered
CSM Automation Routines
Your sales channels (Amazon, Shopify, Magento) each come with automation routines that handle specific tasks:
- Retrieving orders from your marketplace
- Processing payments
- Managing FBA and FBM fulfillment
- Syncing product listings
These routines can run automatically once you configure them with Business Central’s job queue.
Job Queue Basics
The job queue is standard Business Central functionality that schedules recurring tasks. You can set routines to execute every hour, daily, or on whatever frequency works for your business.
Two Core Automation Types
Order Management (Codeunit 70010065)
- Handles order retrieval and processing
- Default Code Unit ID: “order mgt default”
Listing Management (Codeunit 70010066)
- Manages product catalog syncing
- Default Code Unit ID: “listing mgmt default”
Standard Setup Process
- Navigate to job queue entries in Business Central
- Create a new entry and select the CSM automation codeunit
- Set your schedule (hourly, daily, etc.)
- Choose background execution to avoid interrupting regular operations
- Activate the entry, and you’re done
Once running, the job queue automatically executes any automation routine marked as scheduled.
Advanced Configuration: Multiple Job Queues
You can separate your automations by sales channel. For example, run Amazon orders on one schedule and Shopify orders on another.
How it works:
- Create custom Code Unit IDs (like “order management Amazon”)
- Assign these IDs to specific automation routines
- Set up separate job queue entries targeting each Code Unit ID
- Each queue runs independently on its own schedule
This gives you granular control over when different channels sync and process orders.
When to Use This
You’ll want automated job queues when:
- You’re processing orders from multiple marketplaces
- You need hands-off order synchronization
- You want different channels updating at different intervals
- You’re managing high-volume product catalogs
Next Steps
After watching this video, you can:
- Set up your first job queue entry for CSM automations
- Configure separate schedules for different sales channels
- Find detailed configuration options in the CSM Knowledge Base
If you’re just hearing about CSM for the first time, you can:
- Learn more about CSM here.
- Get the App on Microsoft AppSource today or request a personalized demo here!
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