Creating Channel Item Attributes / Attribute Sets in CSM

In this video, you will learn how to create channel item attributes & attribute sets in Business Central.

Video Duration: Approximately 10-12 minutes
Module: CSM (Channel Sales Manager) – Magento Integration
Skill Level: Intermediate

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What You’ll Learn

This video walks you through setting up channel attributes and attribute sets in Business Central for your CSM integration. You’ll see exactly how to configure these elements so your product data syncs correctly with Magento, WooCommerce, or BigCommerce.

Key Topics Covered

CSM Item Attribute Sets

  • How to view and create channel categories for your sales channel
  • Understanding external IDs and when to assign them manually
  • Three different ways to send attribute information to your channel platform
  • Using the “Sync and Send” function to handle attributes and sets simultaneously

CSM Item Attributes

  • What attributes are and how they relate to product information
  • Creating attributes in Business Central vs. linking to existing Magento attributes
  • Finding external IDs, codes, and captions in the Magento admin portal
  • Managing attributes through the channel attributes list

Configurable Item Attributes

  • How the listing wizard automatically creates attributes for variable items
  • Differences between parent and child listing attributes
  • Setting up variations like color and size for configurable products

Updating Attribute Values

  • Step-by-step process for modifying existing channel item attributes
  • Navigating to the correct location within your CSM channel record

Practical Examples

The video demonstrates these concepts using:

  • Backpacks category setup
  • Dog toy configurable items with color and size variations
  • T-shirt products with multiple child listings

Platform-Specific Notes

Magento: Full attribute set functionality with automatic sync capabilities

WooCommerce: Requires manual entry of external code and external caption before sending

BigCommerce: Attribute set concept doesn’t apply to this platform

Who Should Watch

You’ll find this helpful if you:

  • Manage product catalogs across multiple sales channels
  • Need to sync complex product variations between Business Central and eCommerce platforms
  • Set up new channel integrations using CSM
  • Troubleshoot attribute synchronization issues

Prerequisites

Before watching, you should have:

  • CSM module installed and configured
  • At least one sales channel established through CSM setup
  • Basic understanding of item categories in Business Central
  • Access to your channel platform’s admin portal

Next Steps After Watching

  1. Review your current item category structure in Business Central
  2. Identify which products need attribute sets
  3. Decide whether to link existing channel attributes or create new ones
  4. Use the “Sync and Send” function to process your attribute sets
  5. Verify successful synchronization in your channel platform

Related Documentation

For additional guidance on CSM channel integration, check the Knowledge Base for articles on item category mapping, product synchronization, and channel management.

Need help with your CSM setup? Submit a support ticket, and our team can walk you through the process.

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