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Sales Returns & Refunds in CSM for Shopify
Sales Returns & Refunds in Channel Sales Manager (CSM) for Shopify What is a Return? A return in eCommerce refers to a customer returning a product they have purchased from an online store. Returns can happen for various reasons, such as the product being defective, not as described, the wrong size or color,…
Setting Up a Job Queue Entry for CSM
Setting Up Automated CSM Job Queues Scheduling CSM automation routines using Business Central job queue entries Products Covered: CSM (Channel Sales Manager), Amazon integration, Shopify integration, Magento integration Difficulty Level: Intermediate Video Duration: Approximately 8-10 minutes Prerequisites: CSM installed, sales channels configured Helpful to Know: Basic Business Central navigation, familiarity with your marketplace integrations What…
Attributes in Business Central to CSM Integration
Attributes in Business Central to CSM Integration Correlation of Business Central Item Attributes to Shared & Discrete Attributes In Microsoft Dynamics Business Central, an item attribute is a characteristic or property that describes an item. It can be a piece of information about the item, such as its color or size, or it can be…
Attribute Structures in Business Central
Attribute Structures in Business Central Discrete Attributes In Microsoft Dynamics 365 Business Central, discrete attributes (also known as product-specific attributes) are used to store additional information about a record. They can be used to store characteristics or properties of a record that can be either true or false, or that can be selected from a…
Simple vs. Configurable Attributes in Business Central
Simple vs. Configurable Attributes in Business Central Simple Attributes In Microsoft Dynamics 365 Business Central, an attribute is a characteristic or property of an item or a resource that can be used to filter, group, or classify data. For example, an attribute for an item might be its color, size, or weight. An attribute for…
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Unlinking BC Item Category & CSM Channel Category – Video
Unlinking BC Item Category & CSM Channel Category Keep Your Item Categories and CSM Channel Categories Separate You can structure your Business Central item categories differently from how products appear on your online store. This video shows you exactly how to create and manage independent category structures for internal organization versus customer-facing display. Video Length:…
Adding Images to a Listing – CSM
Adding Images to a Listing Adding product images to eCommerce listings When a CSM listing record is created from a Business Central item with an attached item picture, this picture will automatically be assigned to the listing as an image. Video Length: Approximately 4-5 minutes Product: CSM (Channel Sales Manager) What You’ll Learn This video…
CSM Entering Product Information for a Listing
CSM – Establishing Item Category Hierarchy
CSM | Establishing Item Category Hierarchy Learn how to structure/recalculate your item category hierarchy in Business Central. Video Length: 3:18 Topic: Category Hierarchy Setup in CSM Skill Level: Beginner to Intermediate What You’ll Learn This video walks you through setting up and managing item category hierarchies in CSM (Channel Sales Manager). You’ll see exactly how…
Updating Your Suite Engine Applications | CSM
Updating Your Suite Engine Applications Learn how to update your Suite Engine Applications Keeping your Business Central extensions up to date doesn’t have to be complicated. This tutorial walks you through the entire update process—from checking your current extension versions to applying updates safely through the Admin Center. You’ll learn why testing in a sandbox…