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Success Story: RLH Corporation

Discover how Red Lion Hotels Corporation used Dynamics 365, Microsoft Teams, and Office 365 to digitally transform their internal processes to drive higher guest satisfaction. Faced with data-quality issues, the challenges of combining two legacy CRM platforms, and a need to improve internal communications, RLH Corporation consolidated disparate systems into a single platform.

After several acquisitions and quick growth from a small and nimble company to a much larger group of properties and brands, Red Lion Hotels Corporation needed to digitally transform.

Using Dynamics 365 and Microsoft Teams, they improved employee connectivity and unified two legacy data management systems into a single, customized platform, addressing data-quality concerns and improving customer satisfaction.

At Suite Engine, we realize that technology affects not only companies, but also owners, staff, and customers. To learn how you can also use smart technology to simplify your business and improve customer and employee relationships, contact us today: