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CSM for Amazon | Help Documentation

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CSM for Amazon Setup Documentation

FAQ – CSM for Amazon

Amazon MWS Credentials:

Before you start the installation of CSM for Amazon, you will need your Amazon MWS Credentials.

You need to be registered as a developer on Amazon Central.  While the application says it may take up to 30 days to process, it’s been our experience that it doesn’t take long at all.

You will be asked if your application is for public or private use.  The correct answer is that it is for your private use and that others are not going to have access to the information attained through the API.

The way the question is asked, versus what they are looking to cover is very confusing to most of our users, so if you’re interested, here’s a longer explanation as to why this is a private application for your use only:

CSM installs as an extension into your Business Central Tenant Database.  The Business Central Data Protection and GDPR policies are adequate for Amazon’s purposes.  Amazon is looking for applications that access a number of different Sellers data, then distribute that data to those sellers.  An application like this needs to have its own data protection and security in place to make sure that the data is not able to be viewed by others who are not the seller, or data a seller sees that is not their own.

You can find information regarding Business Central Data Protection Resources here:

Data belonging to a single tenant is stored in an isolated database and is never mixed with data from other tenants. This ensures complete isolation of data in day-to-day use as well as in backup-restore scenarios. Furthermore, Business Central Online uses encryption to help protect tenant data:

  • Data is encrypted at-rest by using Transparent Data Encryption (TDE) and backup encryption.
  • Data backups are always encrypted.
  • All network traffic inside the service is encrypted by using industry standard encryption protocols.

CSM only uses your credentials (seller ID) and only deals with your data, so it is secure in Business Central.  It is installed to only interact with the data in your tenant.  If you answer the question with “My app is public,” Amazon will want to know more about how the data is protected.

If you run into any difficulties, open a case in Amazon Seller Central.